['Privacy Policy\n\nAt Sovereign Veterinary Partners, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal data when you use our online platform and services, including animal diagnostics, surgical care, preventive health programs, emergency veterinary services, pet rehabilitation, and vaccination clinics.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide to us when you use our services or interact with our online platform. This may include:\n\n- Contact details such as your name, address, phone number, and email address \n- Details about your pets, including health records and diagnostic information \n- Payment and billing information when applicable \n- Communications between you and our team, including appointment details and feedback \n\nHow We Use Your Information \nYour information is used to provide, maintain, and improve the veterinary services you request, including:\n\n- Delivering healthcare services tailored to your pet’s needs \n- Administrative purposes such as appointment scheduling and billing \n- Communicating important updates about your pet’s care or our services \n- Ensuring compliance with legal and regulatory obligations \n\nLegal Basis for Processing \nUnder the General Data Protection Regulation (GDPR), Sovereign Veterinary Partners processes your personal data based on one or more of the following legal grounds:\n\n- Your consent, where required \n- Performance of a contract to which you are a party \n- Compliance with legal obligations \n- Legitimate interests in providing and improving our services \n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. Your data may be shared only with:\n\n- Veterinary specialists and laboratories involved in your pet’s care \n- Service providers who support our operations under strict confidentiality agreements \n- Regulatory bodies or authorities when required by law \n\nData Retention \nWe retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, accounting, or reporting requirements.\n\nYour Rights \nYou have the right to:\n\n- Access the personal information we hold about you \n- Request correction of inaccurate or incomplete data \n- Request erasure of your data when it is no longer needed \n- Object to or restrict certain types of data processing \n- Request portability of your data in a structured, commonly used format \n- Withdraw consent at any time where consent is the legal basis \n\nTo exercise any of these rights or for any questions regarding your data, please contact us by physical mail at:\n\nSovereign Veterinary Partners \n57 Kingsbridge Street, Suite 4B \nBristol, South West England \nBS1 4NJ \nUnited Kingdom \n\nData Security \nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.\n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience. These do not store personal data beyond what you provide voluntarily. You may adjust your browser settings to refuse cookies; however, this may impact functionality.\n\nChanges to This Policy \nWe may update this privacy policy periodically to reflect changes in legal or operational requirements. We encourage you to review it regularly.\n\nThank you for trusting Sovereign Veterinary Partners with your pet’s health and for reviewing this privacy policy. Your privacy and the confidentiality of your information are of utmost importance to us.', 0.0011756000000000002, 'gpt-4.1-mini']